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Privacy Policy

Effective Date: February 16, 2026

1. Introduction

 

Delano Home Health (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information through our website in compliance with the California Consumer Privacy Act (CCPA/CPRA) and federal HIPAA regulations.
 

 

2. Protected Health Information (HIPAA)
 

Health-related information you provide through this website (such as via a "Contact Us" or "Referral" form) may be considered Protected Health Information (PHI). Our use and disclosure of PHI are governed by our Notice of Privacy Practices (NPP), which provides more detail on your medical privacy rights.

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3. Information We Collect
 

In the past 12 months, we may have collected the following categories of information:

  • Identifiers: Name, email, phone number, and IP address.

  • Health Information: Information regarding medical conditions or care needs provided voluntarily via web forms.

  • Usage Data: Browsing history and interactions with our website via cookies.
     

4. How We Use Your Information
 

We use your information to:

  • Coordinate and provide home health services.

  • Respond to inquiries and process referrals.

  • Improve website functionality and security.

  • Comply with legal and regulatory obligations.
     

5. Your California Privacy Rights
 

If you are a California resident, you have the following rights:

  • Right to Know: You may request a list of the personal information we collect and how it is used.

  • Right to Delete: You may request that we delete your personal information (subject to legal exceptions, such as medical record retention laws).

  • Right to Correct: You may request that we fix inaccurate personal information.

  • Right to Opt-Out: We do not sell or share your personal information for cross-contextual behavioral advertising.

  • Right to Limit: You may limit our use of sensitive personal information to only what is necessary to provide services.
     

6. "Do Not Track" and Cookies
 

Our website uses cookies to enhance user experience. We do not currently respond to "Do Not Track" browser signals, but you can manage cookie settings in your browser at any time.
 

7. Contact Us

To exercise your rights or ask questions about this policy, please contact us at:

  • Email: careata110@gmail.com

  • Phone: 818-805-3478

  • Address: 5311 Topanga Canyon Blvd. Suite 202, Woodland Hills, CA 91364

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